Yes — a mandatory meet and greet helps us learn your pet’s routine, discuss care details, understand any behavioral or medical needs, and make sure everyone feels comfortable before care begins.

Yes! You’ll receive text, photo, and video updates after each visit so you always know how things are going.

We’ll talk through what’s appropriate for your individual pet, but we do ask for written care instructions that include how long your pet can safely be left alone so we can plan visits responsibly and compassionately.

Absolutely. We can give oral medication, supplements, and basic topical treatments with clear instructions.

We care for cats, small animals, reptiles, birds, fish, many exotic pets, and even plants depending on needs. If you’re unsure, just reach out — we’re happy to talk through your situation.

We provide individual walks so your dog gets our full attention, safer handling, and a calmer experience.

Yes. We are behavior-informed and experienced with big feelings dogs. We’ll discuss your dog’s history and create a plan that helps them feel supported and safe.

Your dog’s safety comes first. In extreme heat, cold, or unsafe conditions, we may adjust the walk and replace time outside with appropriate enrichment and engagement indoors.

Enrichment may include sniffing games, puzzle activities, confidence-building exercises, engagement time, calm decompression activities, or structured outings depending on the service and your pet’s needs.

Absolutely. Thoughtful enrichment supports mental health, emotional regulation, and confidence, and can be especially beneficial for rescues, nervous dogs, and pets adjusting to new environments.

For appointment-style round trips, transportation is provided for one pet at a time so they receive our full attention and support. For simple drop-offs (like boarding or daycare), multiple pets from the same household may be accommodated when appropriate.

Yes. For short vet appointments, we can stay with your pet if needed. If behavioral handling or added safety support is needed beyond routine comfort care, our Brave Buddy Support Add-On may apply. We’ll always talk through expectations first.

Round-trip pricing is best for quick appointments that are usually 20 minutes or less. If extra time is needed, extended time is billed at $15 per 15 minutes so we can support your pet while staying reliable for other scheduled families.

Tips are never expected, but they’re always appreciated — thank you for showing your sitter a little extra love! Payments should be completed by the Monday of the week the session is scheduled, and before the visit takes place. This helps us keep everything running smoothly and ensures your pet’s spot is reserved. We accept cash, Venmo, Cash App, or Apple Cash.